Information Requests from Law Enfocement & Government Agencies
The following guidelines are for law enforcement or government agencies that wish to request records that may be held by Lana Commerce, Inc.
Requests for User Information
In accordance with our Terms of Service and Privacy Policy, we will only disclose information to law enforcement or government agencies when requested through proper legal mechanism such as a subpoena, search warrant, court order or other valid legal process.
Upon receiving a valid and proper legal process, we will conduct a search of our records. We will disclose the information that we are reasonably able to find and retrieve what is lawfully required. We cannot cater to overly broad or vague requests.
To assist us with finding and retrieving the requested information, please send us identifiable information such as account owners name, shop name, phone number or email. Do not send us unredacted credit card information or other sensitive data.
Lana takes our users privacy very seriously. We will only disclose information that we are legally required to.